AI Workforce
Your people lead, AI does the heavy lifting
10-80-10
Your team leads
24/7
Cover for your team
2
Systems of Record
A Digital FTE is an AI employee built for one role on your team. We ground it in your rules and your data, our engineers deploy it inside your business, and your people stay in charge of every result.
The model
Digital FTEs work alongside your people and read from the same trusted sources your business already runs on.
A Digital FTE is an AI employee with one clear job, like answering support questions or following up on leads. It works inside the tools your team already uses, so nobody has to learn a new system to work with it.
What this looks like
Your people and your Digital FTEs work as one team. People do what people are best at, like judgement, relationships and ideas, while Digital FTEs handle the volume and repetition.
What this looks like
Every piece of work follows a simple pattern. Your team sets the goal at the start, the Digital FTE does most of the work in the middle, and your team checks and approves the result at the end.
What this looks like
This is the rulebook your Digital FTEs follow: your policies, procedures and ways of working, kept in one place. Every document has an owner and a version, so you can always see where an answer came from.
What this looks like
These are the systems that hold your live numbers, like your CRM, ERP or accounts. The rulebook says how things should be done; these systems say what is true right now.
What this looks like
For each task, this layer gathers exactly what the Digital FTE needs from your rulebook and your live data, and nothing more. It only reaches what your team has given it permission to see.
What this looks like
The 10-80-10 Rule
First 10%: your team defines the goal, the rules and who approves what. Middle 80%: Digital FTEs do the repetitive, round-the-clock work. Final 10%: your people review the result and make the call. Your team spends less time on busywork and more on the decisions only they can make.
How we deliver
We do not hand over a tool and leave. Our engineers join your team, fit each Digital FTE to your workflows and prove the result in your real work.
Our engineers do not work from a distance. They join your team, learn your systems and rules, and then build, launch and run your Digital FTEs alongside your people.
What this looks like
One person owns the business result, not just the technology. They agree the problem to solve, redesign how work flows between your people and Digital FTEs, and make sure your team actually uses it.
What this looks like
Before we build anything, we write down three things together: where you are today, where you want to get to, and exactly what counts as done. Everyone knows the finish line from the start.
What this looks like
We prove the value in your real, day-to-day work, not in a demo. You see your business numbers move against the baseline, how much your team uses it, and how well it keeps performing.
What this looks like
Safety is built into the system from day one. Digital FTEs can only do what they are allowed to do, and anything sensitive waits for a person to approve it.
What this looks like
Launch is the start, not the end. We keep watching how each Digital FTE performs, fix what drifts and update its knowledge whenever your policies or systems change.
What this looks like
What is a Digital FTE?
Will Digital FTEs replace my staff?
What is the difference between KSoR and DSoR?
What does a Forward Deployed Engineer do?
How do we know it is working?
