Retail and CPG
Sell Smarter Across Every Channel

Connected commerce, personalised journeys
We help retailers and consumer brands connect online and offline sales, forecast demand accurately and personalise every customer interaction.
Solutions
Technology for modern retail
More revenue per customer and less waste across the value chain.
Digital Commerce
Storefronts, B2B ordering portals and catalogues built to convert.
Demand Forecasting
Predict demand by product, store and season to optimise stock.
Personalised Marketing
Segmented campaigns and recommendations driven by customer data.
AI Sales Agents
Agents that prospect distributors and trade buyers and book meetings.
Customer Service Automation
Order tracking, returns and product questions answered instantly.
Retail Analytics
Sales, margin and inventory insight in one view.
Why Crystal Telecom
Proven with consumer brands
We have built AI sales departments and product catalogues for manufacturers and brands like ProPac Solution and Asmar Paints.
Related services
Our services for Retail and CPG
Can you connect our online and offline sales data?
How accurate is demand forecasting?
Can AI help us reach new distributors?
Do you build B2B ordering portals?
